Please do not contact your GP for a COVID-19 vaccine

Please do not contact your GP for a COVID-19 vaccine. The NHS will contact people directly and there will be extensive public information announcements about how, where and when you can get vaccinated. 

Welcome to Dr Marks Practice

This building has been a doctor’s practice, almost exclusively single-handed, since the turn of the last century!  Dr Marks and his staff all hope that you will be happy and feel welcome here.

Coronavirus

Please do not book a GP appointment or attend the practice if have symptoms of cough, fever or shortness of breath or you have been in contact with someone with a confirmed case of coronavirus.

Please call NHS 111 instead.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know as your comments and suggestions are always a great way of helping us continue to enhance the way we look after you. We also provide ‘Friends and Family Test’ feedback questionnaires and analysis and invite you to participate.

Access

Disabled patients (for example wheelchair bound) are able to access the reception and surgery which are all on the ground floor, and disabled toilet facilities are available.

Hero Health software

Hero Health is a platform used by NHS GP practices to communicate with patients. Hero integrates with our medical record systems and gives us a simple set of tools for communicating with you.

Using Hero, we're able to:

• Send SMS, Email and NHS App messages to you, our patients
• Invite you to submit information through structured questionnaires
• Accept online bookings
• Offer care navigation and website triage for new enquiries.
  
  

The Hero Health product is used in 100s of NHS GP and community services across England and Wales.

For more information about Hero, you can view this page on Hero's website: "Hero Health - For Patients"

**New - Evening & Weekend Appointments Available**

Evening and weekend appointments are available with GPs, Advanced Nurse Practitioners and Nurses at Raphael House, Victoria Centre, Pettits Lane, Romford, RM1 4HP, book online using this link https://nhs.bookings.herohealth.net/app/nhs/414/locations/627.  If you have any issues booking an appointment, please contact reception.